Penguin Pals Keycharm

Cotton

The average delivery time is 7-30 business days
Ready to Ship: Within 24-48 business hours

Refund Policy:

• You have 14 days after receiving your item to request a return.
• To qualify, your item must be unworn, unused, in original packaging with tags, and have a receipt.
• Contact us at info@plushhug.com to initiate a return.
• If your return is accepted, we'll provide instructions.
• Additionally, if your delivery is canceled, you can also request a refund.

Purchase Protection:

• Please note that refunds for undelivered orders can be requested after 45 business days from the date of your order.
• Once your return is approved, expect a refund to your original payment method within 10 business days.
• For assistance after 15 business days post-approval, contact us at info@plushhug.com.

For more details, please refer to our Refund Policy.

~ 10 cm

Plush Toy Care & Safety Tips

Caring for your plush toys is essential to maintain their appeal and safety. Here are some concise care and safety tips:

Care Tips:

1. Dust Off: Gently shake or brush your plush toys outdoors to remove dust and dirt.
2. Spot Clean: For minor stains, use a mild fabric cleaner and a damp cloth. Avoid soaking.
3. Washing: Check the care label for washing instructions. Use a gentle cycle and mild detergent. Place in a pillowcase or laundry bag for protection.
4. Tears: Promptly repair any tears to prevent further damage. Stitch carefully with a needle and thread.
5. Brush: Keep them looking fresh by brushing their fur with a soft brush.
6. Sunlight: Avoid prolonged exposure to direct sunlight to prevent color fading.

Safety Tips:

1. Small Parts: Check for loose buttons or beads regularly, especially if kids play with them. Remove any small, detachable parts to prevent choking.
2. Age Appropriateness: Be mindful of age recommendations on plush toys. Some may not be suitable for very young children.
3. Supervision: Always supervise young children during play to ensure their safety.

By following these tips, you can ensure your plush toys remain both appealing and safe for everyone to enjoy.